Posted November 5th, 2019
By Kris Powers
Dental office assistants are usually the first face patients see when walking into a dental office. Many people have anxiety about going to the dentist, so a nice smiling face when they walk into the office can ease anxiety and make their experience better. Dental office assistants often handle clerical duties within a dental office. This may include:
- Scheduling appointments
- Handling insurance claims
- Monitoring inventory
- Coordinating what is happening in the office and making sure the other dental staff is aware
- Handling patient documents and forms
- Pulling patient charts
- Responding to emails
- Handling office accounting
- In some offices, dental office assistants may assist the dentist or the dental hygienist with patient care. However, this will vary by office.
Ed4Career’s Dental Office Assistant online career training course bundle includes other courses preparing you to work with electronic health records and how to document and maintain patient privacy. Our course bundle also assists with interpersonal communication. Working in an office setting, you will come across many different personality types and if there is conflict, you will likely be the first person patients come to. This course in interpersonal communication will help you identify different personalities and educate you on how to handle conflict within the workplace. We also offer Microsoft Office®, email training and keyboarding made easy. These courses will allow companies to identify that you are skilled in typing quickly and accurately as well as able to answer emails with the proper etiquette. This will make you more marketable as you will likely be typing and answering emails frequently.
The Bureau of Labor Statistics projects that the occupation of dental office assistants will increase 19% from 2016 to 2026. Research continues to link good oral health to better overall health. Patients are often keeping their original teeth longer than in previous generations and as the baby boomers age, we will continue to see an increase in the need for preventative dental services.
Ed4Career offers Complete Career Training Programs including the Dental Office Assistant Professional Program. This program includes the Dental Office Assistant, Electronic Health Records, Microsoft® Office (MOS) 2016, Better Interpersonal Communication, Keyboarding Made Easy and the Email Etiquette: Netiquette courses.
Upon successful completion of our Dental Office Assistant course, students will be prepared for an entry-level position as a Dental Office Assistant in a dental office setting and will be prepared to sit for the NCCB national certification exam to become a Certified Dental Office Assistant (CDOA).
Upon successful completion of our Electronic Health Record Specialist course, students will be prepared for an entry-level position as an Electronic Health Record Specialist in a medical office and to sit for the NHA national certification exam to become a Certified Electronic Health Record Specialist (CEHRS).
Upon successful completion of our Microsoft Office 2016 course, students will be prepared to sit for Microsoft Office certification exams to become a Microsoft® Office Specialist (MOS). Only one exam is required for the MOS certification. This course prepares you for the following Microsoft Office Specialist (MOS) exams: Exam 77-725: MOS: Microsoft Office Word 2016, Exam 77-727: MOS: Microsoft Office Excel 2016, Exam 77-729: MOS: Microsoft Office PowerPoint 2016, Exam 77-731: MOS: Microsoft Office Outlook 2016, Exam 77-730: MOS: Microsoft Office Access 2016.
Visit Ed4Career today to learn more about our exciting career training programs!
