Category "Hospitality & Travel"

  • Managing Quality Service in Hospitality

    Despite its importance, top notch customer service is still the exception rather than the norm. Our Managing Quality Service in Hospitality course teaches the concept of treating customers as guests and creating a "WOW" experience for them. We discuss how to develop and maintain a service culture, how to manage service encounters, and how to promote quality customer service. Real hotels, restaurants, and other business types found in the hospitality industry are included as case studies, giving the opportunity for reflection on hospitality concepts and principles.
  • ED-CCTP-125 Travel Agent Professional Program

    Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
  • ED-CCTP-110 Event Planner Professional Program

    Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
  • CCTP-Travel Agent Professional Program

    Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
  • CCTP-Event Planner Professional Program

    Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Professional Development and Personal Enrichment courses to ensure you have a diversified learning experience.
  • ED-HT-104 Hospitality Sales & Marketing Specialist

    In today's competitive hospitality market, it is vital to have an understanding of sales and marketing. Our Hospitality Sales & Marketing Specialist program will focus on destination marketing along with other parts of tourism while drawing from the insights of leading sales executives to cover the hospitality sales profession.
  • ED-HT-102 Event Planning Entrepreneur

    The event planning business is not only growing, but it can be very profitable. If you have creativity, people skills and fantastic organization, an event planning business may be the career of your dreams. The two big obstacles are establishing your credentials and gaining clients. Our Event Planning Entrepreneur program can help you get started. 
  • ED-HT-101 Dining Room Business Management

    This Dining Room & Banquet Management program is ideal for a student that wants to move into hospitality management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The program includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. In addition, information about reservations, priority seating, and reservations systems is also included.
  • Travel Agent and Hospitality Specialist Program

    In addition to learning how to match travelers with the right destinations and services that they desire, our Travel Agent and Hospitality Specialist program also includes detailed descriptions of the many facets of the Hospitality and Tourism sector. 
  • Travel Agent Specialist Program

    Our online Travel Agent Specialist program can help you better understand travel and tourism jobs while teaching you how to match travelers with the right destinations and services that they desire.