- Description
- Objectives
- Outline
- Materials
- System Requirements
Would you like to get along with more people? Do you want to figure out how you can become a better negotiator in your personal and professional relationships? The answer is in five secrets to understanding other people, and it is possible to not only learn them but also put them into practice immediately to improve your relationships! This course will help you understand what is happening in your communication and in your relationships so that you can learn how to understand yourself better and therefore expand your options in every relationship.
After completing this course, you should be able to:
- Recall how our personal filters impact all of our relationships
- Recognize behavioral models for handling problems and influencing and interacting with others
- Identify how behavioral styles and values can interfere with understanding others
- Define the secrets to understanding yourself and others
Understanding Other People Module 1
It’s All About Me
We are at the center of everything we do and all of our relationships. While we do not like to believe this about ourselves, it is an important step to changing our personal and professional relationships. This module will discuss how our personal filters impact all of our relationships, how to understand them, and what we can do to help recognize and begin to communicate more effectively.
- The Clogged Filters
- Just See It My Way
- Stepping Outside of Yourself
- Find Your Triggers
- Change is Hard
Understanding Other People Module 2
Behaviors and DISC
The DISC behavioral tool is popular for understanding both self and others in the workplace as well as in our personal lives. The DISC has been around for several decades and is a strongly valid tool across cultures. This module will discuss each scale of the DISC as well as how high and low scorers respond to others and interact in the workplace.
Introducing the DISC Model
- The D Scale - Handling Problems
- The I Scale - Influence and Interactions
- The S Scale – A Steady Pace
- The C Scales – All About Rules
Understanding Other People Module 3
Values and Assumptions
While our behavior can be observed by others, are values are the why behind each and every behavior. Values help show the world what is important and come into play in our daily decisions. Assumptions, like values, can be less obvious in our interactions, but are just as important. We need to be willing to recognize the assumptions present in our communication and interactions with others. This module will discuss the secrets of values and assumptions in understanding others. We will look at the core values held and how their order matters as well as how to see through assumptions to get to more complete understanding of each other.
- What Are the Six Core Values?
- Values in the Filter
- Letting Others In
- Don’t Assume
- Help Me to Understand You
Understanding Other People Module 4
I’m Okay, You’re Not Okay
This module will discuss the final secret to understanding yourself and others. Secret number five focuses on our belief that others are wrong and we are right in our interactions. Putting all the previous secrets together helps to shed light on this final secret; we seek ourselves in others but then also see the faults we see in ourselves in others.
- You’re Reflecting Back – Me!
- You Can’t Change Anyone Else
- Interested Observer
- Confronting Thoughtfully
- Stepping Outside the Theatre
Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.
The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player
